Privacy Policy

1. Data we collect

Name, phone, email, delivery address, order history, and model files you upload for 3D printing. We do not store payment card details on our systems.

2. How we use it

  • Process and deliver orders, calculate 3D printing fees.
  • Customer support, returns and refunds.
  • Order notifications; marketing messages with your consent.
  • Fraud prevention and service improvement.

3. Sharing

We share data only with carriers, payment gateways and infrastructure providers as needed to deliver the service, or with authorities where required by law.

4. Retention

Order data is retained at least as long as accounting and tax rules require; other data is kept while your account is active and for a reasonable period afterwards.

5. Your rights

You may request access, correction or deletion of your data and withdraw marketing consent. Contact [email protected].

6. Security

We use transport encryption (HTTPS), role-based access control and reasonable technical safeguards.