Refund Policy

1. Eligible cases

• Order cancelled due to stock-out or a pricing error on our side.
• Valid return under the Return Policy.
• Undeliverable order where the customer declines redelivery.

2. Refund method

Refunded to the original payment method (gateway, bank transfer). For cash-on-delivery, refunded by transfer to an account you provide.

3. Processing time

We initiate the refund within 1–3 business days of confirmation. Time for funds to arrive depends on your bank/gateway, usually 3–10 business days.

4. Refund amount

Full product value. Shipping is refunded if the fault is ours; not refunded for personal-reason returns.